Refund and Returns Policy for TINTUCBENTRE

Effective Date: April 14, 2025

At TINTUCBENTRE, we want you to be completely satisfied with your purchase. If for any reason you are not fully satisfied, we are here to assist with returns and refunds under the terms of our Refund and Returns Policy outlined below.

1. Returns

We offer a 30-day return window for all products purchased from https://tintucbentre.com/. To be eligible for a return, the following conditions must be met:

  • The item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • You must provide proof of purchase (receipt or order number).

To initiate a return, please contact us at info@tintucbentre.com or call (660) 679-4258 with the following details:

  • Order number

  • Product name and quantity

  • Reason for return

Once we receive your return request, we will send you instructions on how to return the item.

2. Non-returnable Items

Certain items are non-returnable, including but not limited to:

  • Gift cards

  • Items marked as final sale

  • Customized or personalized products

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment, typically within 7-10 business days.

Please note:

  • If you made your purchase using a credit card, it may take an additional 1-2 billing cycles for the refund to appear on your statement.

  • Shipping costs are non-refundable, and you will be responsible for the cost of return shipping unless the return is due to an error on our part (e.g., defective or incorrect item).

4. Exchanges

If you would like to exchange an item for a different size, color, or model, please contact us at info@tintucbentre.com with the details of the exchange. We will help you arrange an exchange, subject to product availability.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. Provide photos of the damage or defect along with your order number, and we will arrange a return and issue a refund or replacement as soon as possible.

6. Shipping for Returns

To return your product, you should mail it to: TINTUCBENTRE 300 S Delaware St
Butler, Missouri, United States

You are responsible for paying your own shipping costs for returning the item unless the return is due to an error by us. Shipping costs are non-refundable.

7. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account or credit card statement again.

  • Contact your bank or credit card company, as there may be a delay before the refund is posted.

  • If you’ve done all of this and still haven’t received your refund, please contact us at info@tintucbentre.com.

8. Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us: TINTUCBENTRE
Phone: (660) 679-4258
Email: info@tintucbentre.com
Website: https://tintucbentre.com/

Thank you for shopping with TINTUCBENTRE. We appreciate your business!